Pecan Tree Pediatrics at 1005 West Ralph Hall Parkway #135,145 in Rockwall, Texas

Customer Reviews about Pecan Tree Pediatrics

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  Called to get a sick visit for my son and was told they wouldn't see him until Monday. My son is asthmatic. I find it hard to believe that an office that has sick visits on Saturday couldn't be more understanding especially because he was having issues with his asthma.
  February 15, 2017

  by Rachael Turner
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  Dr. Wood was great with my daughter, my complaint is with the billing department. I've moved since my last visit and was unaware that we had an additional balance due of $74. When I called to make an appointment I was advised of this balance. I asked if I could make an appointment and pay when I come in to that appointment I was told no and that I had to make the payment over the phone today before I could even schedule an appointment. I am apprehensive to making phone payments for various reasons so I asked if the reason being is because I cannot be seen until I pay, she said yes and I understand that. Hence the reason I would like to pay upon arrival to my appointment. You would have thought I owed $740 and not $74. Needless to say I am mailing them a check and switching to another Doctors office, that's perhaps a bit more reasonable and understanding. I'm a huge advocate for customer service, Pecan Tree should value their patients and retention.
  December 01, 2016

  by Tovah Johnson

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Tomorrow: 08:00 am — 12:30 pm 01:30 pm — 05:00 pm

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About Pecan Tree Pediatrics in Rockwall